The Ombuds officer deals with complaints from students, both Dutch and international.
The Committee investigates complaints regarding a suspicion of violation of scientific integrity by a staff member of Leiden University.
Leiden University regulation on complaints relating to inacceptable behaviour: (sexual harassment, bullying, aggression, violence and dicrimination.
You can appeal to this independent Board within six weeks after the decision date against decisions regarding the following:
You can lodge an appeal with this committee against a written decision which directly affects your interests within six weeks of the date of the decision.
Is your complaint related to scientific integrity?
General Complaints Regulations These additional regulations aim to provide the person filing a complaint with legal protection for complaints that do not fall under more specific regulations.
There are a number of things you can do if you have a complaint.
A decision is a written decision which has a direct impact on your interests. For instance, a decision made by the Board of Examiners or by the Executive Board.
Leiden University Regulation on Other Complaints
Within Leiden University, all those involved in academic teaching and research are personally responsible for meeting generally accepted standards of academic practice when carrying out this research or teaching.
Appeals and Objections Committee
In these Regulations, the terms "Act" and "Board" are understood to mean
A complaint relates to the treatment of the complainant by or through a management entity
Do you wish to appeal against a written decision that directly affects your interests
Whether or not to approach the Examination Appeals Board
You can discuss your problem with this person In a confidential setting, and together find a possible solution. In addition, you can also file a complaint with the Complaints Committee set up specifically for this purpose.
If you are the victim of undesirable behaviour, such as sexual intimidation, aggression, violence or discrimination, you can contact the confidential counsellor.
The complaints co-ordinator is responsible for enacting the .
You can use this digital desk to process your complaint or appeal or objection against a decision. Complaints, appeals or objections should be submitted in accordance with the relevant regulations, and not through this information desk!